SNRG owns and operates the SmartGrid at West Works, Longbridge. The SmartGrid includes the rooftop solar PV, communal battery storage, distribution network, shared EV charge points, and the related communications and monitoring systems.
The SNRG SmartGrid is a communal, private wire energy system that can integrate dozens, hundreds or thousands of homes in a single location. The ‘synergy’ created from this place-based integration will allow ‘SNRG’ to:
Offer tariff rates, which are at least 15% cheaper than the current Ofgem Default Tariff Cap rate/s. Tariff information is available on the West Works Tariff Information page.
Supply electricity to your home from the onsite rooftop solar panels as well as offsite energy sources including wind, hydro or nuclear.
Provide you with access to a well-trained and well-staffed Customer Support Team, an online account and the SNRG app.
SNRG INVESTORS:
215 homes at West Works, Longbridge are connected to the SNRG SmartGrid. If you live in one of these homes, and once you have signed up for an account, SNRG will be your electricity supplier. SNRG will send you monthly bills—either by paper or digitally—that you can pay through various convenient methods. You’ll also have access to an online account, the SNRG app, and our Customer Support Team who are available via phone or email.
When the sun shines, much of your electricity may come from the communal rooftop solar PV array. During periods when onsite solar or battery energy isn’t sufficient to meet the energy demand for your home, electricity from offsite energy sources like wind, hydro or nuclear will supply the national grid, which will supply the SNRG SmartGrid and in turn your home.
If you want to sign up for an account, please click on the button below or visiting oursnrg.com/setup and enter your details. Alternatively, you can set up your account by calling the Customer Support Team.
A letter with a unique Registration code will then be sent to your home, allowing you to access your account online, via the SNRG app or the Customer Support Team. You will also begin to receive monthly bills from SNRG with convenient payment methods.
SNRG is your electricity supplier and we provide and run the SmartGrid at Parc Eirin, Tonyrefail. This is a communal energy system that serves multiple homes in a single location, it includes rooftop solar panels, communal battery storage, a distribution network, and monitoring systems. We manage the SmartGrid that powers your home and we provide all the energy you use whether it’s from the rooftop solar system or other grid imported renewable sources. Everything is ready to go, simply set your account up with us.
Please contact us via the phone on 020 3576 6103, by email to [email protected] or through the SNRG app.
If you are experiencing a power outage or there’s an emergency situation with the solar panels, battery unit or meter (a fire, for instance or vandalism) please call 020 576 4500.
Make top-ups or payments to your account whenever suits you! The SNRG app gives you complete control of your energy account, letting you get back on with the important stuff. Learn more at oursnrg.com/app
Our SmartGrid tariffs give you access to cleaner, greener energy from renewable sources. They’re designed to be cost-effective too, aiming to give you a discount at least 15% cheaper than the Default Tariff Cap* over the course of a year. The final discount will depend on how much energy the SmartGrid residents use and when.
* Ofgem is the energy regulator that sets the maximum price suppliers can charge customers on standard variable tariffs. This cap is reviewed every three months to reflect changes in energy costs. Find more information at https://www.ofgem.gov.uk/energy-policy-and-regulation/policy-and-regulatory-programmes/energy-price-cap-default-tariff-policy/energy-price-cap-default-tariff-levels
Every month, SNRG gives you a discount on your energy bill. This comes from savings made when residents in your community use solar power from the SmartGrid solar panels and battery storage, instead of using electricity from the national grid.
The more solar energy that’s used by residents during the month, the bigger the communal savings. At the end of the month, SNRG works out each person’s share based on when and how much energy they used while the solar panels or battery were providing power versus from the national grid. This is done fairly and automatically — no need to apply or do anything manually.
SNRG also manages the battery system to make the most of solar energy, helping boost savings for everyone.