Welcome to your
Place-Based
Power future
On the SNRG SmartGrid at West Works, Longbridge.
About SNRG
SNRG owns and operates the SmartGrid at West Works, Longbridge. The SmartGrid includes the rooftop solar PV, communal battery storage, distribution network, shared EV charge points, and the related communications and monitoring systems.
The SNRG SmartGrid is a communal, private wire energy system that can integrate dozens, hundreds or thousands of homes in a single location. The ‘synergy’ created from this place-based integration will allow ‘SNRG’ to:
- Offer tariff rates, which are at least 15% cheaper than the current Ofgem Default Tariff Cap rate/s. Tariff information is available on the West Works Tariff Information page.
- Supply electricity to your home from the onsite rooftop solar panels as well as offsite energy sources including wind, hydro or nuclear.
- Provide you with access to a well-trained and well-staffed Customer Support Team, an online account and the SNRG app.
SNRG INVESTORS:
THE SMARTGRID AT WEST WORKS
SmartGrid
Overview
The SNRG SmartGrid at West Works has been designed in collaboration with the developer, St Modwen Homes, who will build all the homes over 7 years. The design of the SmartGrid and its specifications may change over that period, and as such, the estimates are based on the current design.
THE SMARTGRID AT WEST WORKS
Rooftop
Solar
Up to 1,479 rooftop solar PV panels will be directly connected to the West Works SNRG SmartGrid, creating a large communal solar array.
THE SMARTGRID AT WEST WORKS
Solar
Generation
The rooftop solar PV panels are estimated to generate up to 561,505kWh annually, and through the SNRG SmartGrid will meet an estimated 24% of the West Works residents’ electricity demand.
THE SMARTGRID AT WEST WORKS
Communal
Storage
A communal battery will store excess rooftop solar energy.
THE SMARTGRID AT WEST WORKS
Reducing
Carbon Emissions
The rooftop solar PV is estimated to avoid 2,343 tonnes of CO2e over the lifespan of the SNRG SmartGrid at West Works.
THE SMARTGRID AT WEST WORKS
Reducing
Energy Costs
While we will strive to maximise our customers’ electricity bill savings we will always provide a minimum 15% discount to the applicable Ofgem Default Tariff Cap rates.
Harnessing the communal power
A traditional Approach
In the UK, household electricity consumption often peaks at times that don’t coincide with sunlight hours – like turning on the kettle for your morning or evening cuppa. This misalignment means that the average UK home with 10 solar panels will use less than half of the solar power produced. The surplus? It’s exported back to the grid for far less than what it costs to buy electricity from the grid! We believe this is not only unfair but a waste of low-cost, low-carbon electricity.
→ A traditional approach
The SNRG SmartGrid approach
Traditional approach
1→ Household Meter
2→ Rooftop Solar PV
DNO/iDNO Public Network
Home 1
1→ Household Meter
2→ Rooftop Solar PV
- Asleep
- Breakfast
- Lunch
- Dinner
- Asleep
24hr consumption home 1
- →Using electricity from the grid
- →Using solar electricity
- →Sending unused solar electricity back to the grid
1 → Household Meter
2 → Rooftop Solar PV
- → Using electricity from the grid
- → Using solar electricity
- → Sending unused solar electricity back to the grid
Harnessing the communal power
The SNRG SmartGrid approach
Rooftop solar PV is connected directly to the SNRG SmartGrid, which means your home can access the power from the 1,479 rooftop panels plus the large communal battery storage system on the West Works SNRG SmartGrid. The SNRG SmartGrid ensures that you will only ever pay for the electricity your home uses, while the communal-wide network minimises the wasteful export of low-cost, low-carbon solar power back to the grid while equally maximising the benefits and savings for all homes on the SNRG SmartGrid.
A traditional approach
→ The SNRG SmartGrid approach
the SmaRTgrid approach
1→ Household Meter
2→ Rooftop Solar PV
3→ Household Smart Meter
4→ Rooftop Solar PV
DNO/iDNO
Public Network SNRG SmartGrid
private wire network Home 2
Public Network SNRG SmartGrid
private wire network Home 2
1→ Household Meter
2→ Rooftop Solar PV
3→ Household Smart Meter
4→ Rooftop Solar PV
- Asleep
- Breakfast
- Lunch
- Dinner
- Asleep
24hr consumption home 2
- →Using electricity from the grid
- →Using solar electricity
- →Using electricity from the communal battery
- →Unused solar electricity charging the communal battery
1→ Household Meter
2→ Rooftop Solar PV
3→ Household Smart Meter
4→ Rooftop Solar PV
- →Using electricity from the grid
- →Using solar electricity
- →Using electricity from the communal battery
- →Unused solar electricity charging the communal battery
Low-cost,
low-carbon electricity
NextGen Power Supplied by SNRG
215 homes at West Works, Longbridge are connected to the SNRG SmartGrid. If you live in one of these homes, and once you have signed up for an account, SNRG will be your electricity supplier. SNRG will send you monthly bills—either by paper or digitally—that you can pay through various convenient methods. You’ll also have access to an online account, the SNRG app, and our Customer Support Team who are available via phone or email.
When the sun shines, much of your electricity may come from the communal rooftop solar PV array. During periods when onsite solar or battery energy isn’t sufficient to meet the energy demand for your home, electricity from offsite energy sources like wind, hydro or nuclear will supply the national grid, which will supply the SNRG SmartGrid and in turn your home.
Customer Service
Operations Hours:
- Monday to Friday: 8am - 8pm
- Saturday: 8am - 4pm
If you want to sign up for an account, please click on the button below or visiting oursnrg.com/setup and enter your details. Alternatively, you can set up your account by calling the Customer Support Team.
A letter with a unique Registration code will then be sent to your home, allowing you to access your account online, via the SNRG app or the Customer Support Team. You will also begin to receive monthly bills from SNRG with convenient payment methods.
Solar PV and battery storage
Funded, maintained and operated by SNRG
SNRG has funded the SmartGrid at West Works which includes:
The rooftop solar PV
The communal battery
The energy metering hardware and software
SNRG will also maintain and operate all of the above. This means you will never have to worry.
MEDIA gallery
FAQ
Frequently asked questions
Please complete your account set-up by visiting oursnrg.com/setup and entering your details. Alternatively, you can set up your account by calling the Customer Support Team on 020 3576 6103.
The Tariff information for the SNRG SmartGrid at West Works can be found at oursnrg.com/homes/west-works/rates.
You can choose to pay your SNRG electricity bills in any of three ways; on receipt of bill, Direct Debit or via prepayment.
Yes! And best of all, it does not matter if you have a charger attached to your home or if you are using a shared SNRG charger, as charging sessions will be priced at the same rate as your household electricity. When signing up for your SNRG account, please answer “Yes” to the question ‘Do you require EV charging?’ and we will contact you to arrange your EV charging needs. Alternatively, you can simply get in touch with the Customer Support Team on 020 3576 6103 or by emailing [email protected].
If you would like to switch to another supplier please contact the Customer Support Team, who will explain the process which SNRG will facilitate in accordance with our statutory duties as supplier and network operator, as detailed in our Third Party Access Terms (oursnrg.com/third-party-access-terms), provided that you notify us and have paid all charges and other sums due from you to us in accordance with your contract with us.